Customer Relationship Management (CRM) SaaS Market Records 14.14% YoY Growth in 2021 |  Adobe Inc.  Stoke integration for Adobe Analytics + Microsoft Dynamics etc

Customer Relationship Management (CRM) SaaS Market Records 14.14% YoY Growth in 2021 | Adobe Inc. Stoke integration for Adobe Analytics + Microsoft Dynamics etc

  • Total Pages: 120
  • companies: 10+ – including Adobe Inc. and Fujitsu Ltd. and International Business Machines Corp. and Microsoft Corp. and Oracle Corp. and Sage Group Plc and Inc. and SAP SE and SugarCRM Inc. and Zendesk Inc. among others. Among other things.
  • coverage: Key drivers, trends and challenges; product insights and news; value chain analysis; Origin market analysis. Vendor Landscape Analysis of COVID Impact and Recovery
  • Slides: End User (Retail, BFSI, Manufacturing, Telecom and IT, etc.)
  • Geographical areas: North America, Europeasia pacific, South Americaand MEA

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According to a recent market study by Technavio, Customer Relationship Management (CRM) SaaS Market It is expected to increase by USD 44. 17 billion From 2020 to 2025. However, growth momentum is likely to slow at a Compound annual growth rate of 14%. The report provides a detailed analysis of drivers and opportunities, winning strategies, competitive scenario, future market trends, market size and estimates, and key investment pockets. North America It will register the highest growth rate of 52% among the other regions.

Download a free sample: For more additional information about the main countries in North America

Seller Insights-
the Customer Relationship Management (CRM) SaaS Market fragmentary, Vendors deploy growth strategies such as focusing on delivery of products through multiple distribution channels to compete in the market.

Adobe company – The company offers SaaS CRM applications under the brand names Stoke Integration for Adobe Analytics + Microsoft Dynamics, Stoke Integration for Adobe Analytics + Salesforce, Salesforce CRM Connector for Adobe Campaign, among others.

Find additional features about sellers and their product offerings. Download a free sample report

Regional Market Outlook
the Growth of the SaaS CRM market share in North America It will be important during the forecast period. we and Canada Are the main markets for SaaS Customer Relationship Management (CRM) in North America. The market growth in this region will be faster than the market growth in the regions of South America and the Middle East and Africa regions.

The use of public cloud services by organizations and the growing need for customer information analysis will facilitate the growth of the SaaS CRM market in North America during the forecast period.

Download our free report template fOr more major highlights about the regional market share of most of the above countries.

The latest drivers and trends driving the market-

  • SaaS Customer Relationship Management Software (CRM) Market Driver:
    • Cloud Computing and Software as a Service (SaaS) Increased Penetration:

The rise in the deployment of cloud computing and Software as a Service (SaaS) has made CRM applications affordable and available to small and medium-sized enterprises (SMEs). SaaS CRM has provided a platform for small and medium businesses to integrate multiple business functions such as sales management, contact management, marketing management and productivity management into individual applications. SaaS CRM enables simplified compliance and risk management. The increasing adoption of SaaS CRM by small and medium businesses is one of the major growth drivers of the SaaS CRM market.

  • Market Direction for Customer Relationship Management (CRM) SaaS:
    • High number of partnerships and acquisitions:

The increasing number of partnerships and acquisitions is another factor supporting the growth of the SaaS CRM market share. The growth of the global SaaS CRM market is increasing due to the increasing migration of business processes from the on-premises model to the cloud-based model by the end users. The benefits inherent in cloud computing, such as scalability, reliability, and high resource availability, are forcing organizations to adopt cloud architecture for their business models. To gain a competitive advantage over other vendors, companies invest in developing and providing a SaaS CRM

Find additional information on many of the other market drivers and indicators mentioned on our site Free sample report.

Related Reports –
Software as a Service (SaaS) marketSoftware as a Service (SaaS) market has the potential to grow 99.99 billion US dollars During the period from 2021 to 2025, the market growth momentum will accelerate with a compound annual growth rate of 11.35%. Download a free sample now!

SaaS-Based Business Analytics Market –The SaaS-based business analytics market size is expected to grow by $7.42 billion and register a compound annual growth rate of 13.11% during 2020-2024. Download a free sample now!

Scope of the SaaS Customer Relationship Management (CRM) Market

Report coverage


page number


base year


prediction period


Growth Momentum and CAGR

slowing down at a compound annual growth rate of about 14%

Market Growth 2021-2025

44.17 billion US dollars

Market Structure, Market Structure


Annual Growth (%)


Regional Analysis

North America, Europe, Asia Pacific, South America, Middle East and Africa

Market share performance

North America 52%

Main consuming countries

United States, Canada, United Kingdom, Germany and Japan

Competitive scene

Leading companies, competitive strategies and scope of consumer engagement

Company Profile

Adobe Inc. and Fujitsu Ltd. and International Business Machines Corp. and Microsoft Corp. and Oracle Corp. and Sage Group Plc and Inc. and SAP SE and SugarCRM Inc. and Zendesk Inc.

market dynamics

Key market analysis, market growth triggers and obstacles, analysis of fast-growing and slow-growing segments, impact of COVID-19 and future consumer dynamics, market status analysis for the forecast period.

field of personalization

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about us
Technavio is a global leader in technology research and consulting. Their research and analysis focus on emerging market trends and provide actionable insights to help companies identify market opportunities and develop effective strategies to improve their market positions. With over 500 dedicated analysts, Technavio’s reporting library consists of more than 17,000 reports and statistics, covering 800 technologies, spanning across 50 countries. Their client base consists of organizations of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in current and potential markets and to assess their competitive positions within changing market scenarios. .

Technavio Research
Jesse Maeda
Marketing and Media Executive
United States: +1844364 1100
United Kingdom: +44 203893 3200
email: [email protected]

The source is Technavio


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