Continuous Communication Review 2022 |  Email Marketing and Survey Software Reviews

Continuous Communication Review 2022 | Email Marketing and Survey Software Reviews

Fixed Editor Contact Points: 95/100

Pricing / Value 94
Features 96
Customizations, Add-ons, and Integrations 92
Ease of use 99
Customer Support 93

Why Constant Communication is Best for Small Businesses

Constant Contact combines affordable prices with useful email automation software to create an effective email marketing tool for small businesses eager to expand. The easy-to-use interface and quick sign-up allow marketers to create and launch an email campaign in less than 10 minutes.

continuous contact
Constant Contact provides the perfect blend of ease of use, functionality, and affordability for small businesses looking to explore email marketing.

Source: Always Connected

Did you know?Did you know? Once you send an email, you can instantly view the reports from the email campaign.


  • Constant Contact is an easy-to-use and risk-free service for small businesses.
  • It has a large set of features at an affordable price.
  • Constant Contact customer service is helpful via live chat online and on the phone.


  • Constant Contact does not offer a free plan.
  • The A/B testing functionality is only for email subject lines.

adviceadvice: For a more comprehensive A/B testing tool, read our review of Benchmark Email Marketing Software.

Ease of use

Constant Contact is one of the easiest email marketing services we’ve reviewed to use, and the email editor is great. Even if you’ve never designed an email before, the editor will automatically scan your website to find your logo, colors, and social media profiles. Once it has this information, you can easily customize the templates to create an attractive email. There are dozens of templates to choose from, and we loved that we could save our favorite templates for quick reuse when composing a new email.

Constant Contact integrates with many other services, such as Excel, Salesforce, Outlook, and list builder tools, allowing you to easily sync contacts and other data, and more. Constant Connection allows users to integrate with Vimeo. This strategic partnership allows email marketers to create, host and manage video within the Constant Contact platform. Users can create videos, embed GIFs, capture and sync leads, and measure video performance in any given campaign.

In addition, the automated Constant Contact service allows you to send automated emails that are triggered by customer actions, so you will have a response in place when consumers are interested in your products or services.

Takeaway keyMain takeaway: You can integrate continuous communication with Salesforce, Outlook, Vimeo, Excel and other platforms to improve your email marketing campaigns.


Constant Contact has a suite of tools that make it easy to create eye-catching and engaging email marketing campaigns. Here’s what we loved about Constant Contact:

A/B الانقسام split test Find out which email is best performing to improve open rates.
Autoresponder Automatically send emails on specific days, such as birthdays, or to new subscribers.
Delivery Make sure your emails always end up in the correct inboxes.
Email Editor Customize your email messages with a comprehensive email editor.
Email Templates Choose from dozens of email templates to find the right one for your email campaign.
Menu management Create lists to categorize and send to specific contacts based on email.
Reporting Track analytics with Constant Contact’s reporting feature.

A/B split test

With Constant Contact’s A/B testing feature, you can create two subject lines that are sent to different parts of your contact list. The software selects the best performing subject line and automatically sends the winner to the rest of the audience. This feature is common among the email marketing services we reviewed.


Using Constant Contact’s autoresponders, we’ve created a series of automated and personalized emails. These emails are sent automatically based on certain triggers. You can automate emails such as welcome messages for new subscribers and birthday and anniversary emails for your existing customers.


Constant Contact has a 97% delivery rate. The company also offers resources about email practices and phrases that may lead to spam filters.

Email Editor

We found the email editor very intuitive. When you click Create Email, you can choose to add your website. If you do, Constant Contact cleans up your website to find your brand’s colors, logo, and social media accounts, and then adds them to email. Then, you can choose a template and edit it using drag and drop tools. When you first access the email editor, a video shows you how to use it. The emails we sent arrived in the correct inboxes, not spam or promotions folders.

continuous contact
Constant Contact has easy-to-use drag and drop tools to help users create emails quickly.

Source: Always Connected

Email Templates

Constant Contact has dozens of templates in its library. Each template is reusable and designed for both desktop and mobile. Once you choose a template, you can customize it with your own photos as well as your brand’s colors, logos, and fonts.

continuous contact
The platform provides more than 100 templates for users to choose from and customize

Source: Always Connected

Menu management

With Constant Contact, you can upload existing contacts using Excel, Outlook, and Salesforce. When uploading new email contacts, you can use tags to categorize them, such as “VIP Donor” and “Prospect”. Other email marketing services offer this feature as well, but Constant Contact makes it especially easy to use this tool by automatically removing duplicates and unsubscribed contacts, so you don’t have to manage your lists manually.


Once the emails are sent, you can view reports from the campaign instantly. Statistics include open rates, click rates, number of emails sent, bounce, successful deliveries, unsubscribe, spam reports, and which haven’t opened. You can also view clicked links, social media stats, and survey responses. On this dashboard, you have the option to resend an email.


continuous contact
Constant Contact starts at $20 per month.

Source: Always Connected

Constant Contact has two email marketing plans, Email and Email Plus, that can fit the budgets of most small businesses. Both plans have everything you need to create professional email campaigns. With each plan, you can send unlimited emails. Each plan comes with customizable templates, contact management, list creation tools, popup forms, tracking and reporting features, photo library, and a mobile app.

Prices for both plans depend on the size of the menu. If you prepay for six months, you will receive a 10% discount; If you pay in advance for 12 months, you will get a 15% discount. Additional discounts are available for nonprofits, and special plans are offered to franchisees and associations.

  • Email plan: Email plan pricing starts at $20 per month for up to 500 subscribers and $65 per month for up to 5,000 contacts. The most expensive package is $335, which supports 50,000 contacts.
  • Email more plan: Email Plus adds dynamic subscription forms, 2GB of file storage, access for up to 10 users, email automation, event marketing, online donations, surveys, and coupons. The cheapest package for the Email Plus plan is $45 per month, and you can send emails to up to 500 contacts. For 2,500 contacts, the cost is $70 per month. The most expensive package is $335 for 50,000 contacts.

If you have more than 50,000 subscribers, you need to reach out to Constant Contact to get a quote. If your contact list changes from one billing cycle to the next, Constant Contact will automatically adjust the fee.

Constant Contact offers a free 60-day trial, which comes with all of Constant Contact’s tools, including templates, images, email editor, contact management, reporting, and live support. However, with the free trial, 100 contacts are limited.

Did you know?Did you know? Each Constant Contact plan comes with a free 60-day trial.


To get started, sign up for the free 60-day trial, which is available with every plan. There is no need to provide any credit card information; Just enter your name, company name, email and phone number. Once you have your account, you can create your first email campaign by clicking Create Email.

From there, choose an email template and create content using fonts, media, and colors. Once you are done with your email, you are ready to create a mailing list and send the email. When we used Constant Contact’s email editor, we created and sent an email in less than 10 minutes.

Customer service

Constant Contact has a variety of resources to help you. Along with its extensive knowledge base and videos, it offers chat and phone support, as well as free webinars and blogs.

Constant Contact phone lines are open Monday through Saturday at different times depending on the department. Chat features are available Monday through Friday. When we arrived, the Constant Contact representative was helpful, didn’t try to push us and answered all our questions.


One potential drawback of Constant Contact is that although it has a free 60-day trial, it does not offer a free plan. By contrast, many email marketing services provide a free version of their software, often with limited capabilities. For a free option, read our review of Mailchimp. Another downside is that Constant Contact’s A/B testing feature only lets you test subject lines, which can limit insight into the effectiveness of your email campaigns. The best email marketing services allow you to compare multiple variables, such as different designs, to your A/B tests.


To select the best email marketing services, we compiled a list of popular platforms based on online research and carefully examined the reputation of each online service. We’ve spent several weeks researching each email marketing service by checking out their offerings, watching tutorials and how-to videos, testing the software (if applicable), and reading user reviews. We also evaluated the pricing structure of each service and customer support by pretending to be a business owner to contact each of the finalists. When making our top pick for small businesses, we looked for software that’s easy to use, features for small business owners who are new to email marketing, and affordable.

What is email marketing?

Email marketing is a highly effective direct marketing strategy that allows businesses to send targeted emails, communicate directly with customers, and improve brand engagement. The best email marketing platforms allow you to create visually appealing emails, build and segment powerful contact lists, and track subscriber behavior to see which campaigns are most effective.

questions and answers

What is the best permanent connection?

Constant Contact is an email marketing software that basically helps businesses create branded emails, websites, online stores, etc. in a single online marketing platform.

Does Constant Contact offer a free version?

No, Constant Contact does not offer a free version. However, there is a 60-day free trial.

What is the monthly continuous calling cost?

Constant Contact email plans start at $20 per month. The monthly costs depend on the size of your contact list. Tiered pricing and discounts are also available.

The total value

We recommend constant contact for:

  • Small and medium-sized businesses looking for an affordable marketing solution.
  • Companies that want to try a new email marketing service risk-free.
  • Businesses that want to integrate email marketing with other e-commerce or social media platforms.

we don’t do I recommend constant contact for:

  • Companies with more than 50,000 email contacts.
  • Business that needs a free plan.

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